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Jabber doesn’t just allow you the option of communicating through a variety of formats; it also allows you to communicate through a variety of devices. Not only can you collaborate through your Mac or PC, but you can also download Jabber-enabled apps on your smart phone and portable wi-fi devices, giving you access to the people you need. For best results when troubleshooting Cisco Jabber for Mac issues, use the Reset Jabber function to clear cached data before reproducing the issue and running the logs. The option to reset Jabber is only available if you are not currently logged in. Solution: To generate a Cisco Jabber for Mac log: Launch Cisco Jabber for Mac.

Links provided below are for requesting a license, installing, configuring and using Jabber. It also includes a link for troubleshooting Jabber. Jabber allows you to use your cell phone or computer to make & receive calls when you don't have access to your work phone.

Set up iMessage

iMessage is the Apple messaging service you get automatically with your Apple ID.
If it's not already set up, you're asked to sign in when you first open the Messages app. Sign in with same Apple ID that you use with Messages on your iPhone and other devices. It's usually the same Apple ID that you use for iCloud, the iTunes Store, the App Store, and the account you created when you first set up your Mac.

To add a third-party messaging service, choose Add Account from the Message menu. Then choose an account provider and follow the onscreen instructions from that provider.

To disable a messaging service or change its settings, choose Preferences from the Messages menu, then click Accounts.

Familiarizing yourself with some of the Jabber basics will help you better understand some of the terminology in the feature instructions and get the most out of the tool.

Navigating the Jabber Hub

1. User profile and status indicator
2. Contacts
3. Chats
4. Chat rooms
5. Recent calls
6. Meetings
7. Voicemail
8. Connect to a device
9. Search bar
10. Add a new contact or group, or start a conversation

Managing Contacts

Contacts and contact lists let you easily organize and access contact information in your Jabber hub for those colleagues you communicate with often.

ADDING A NEW CONTACT

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To add a new contact to your Jabber hub: Vmware player for mac os download.

1. From the Contacts menu, select New Contact or use the shortcut of command D.

2. In the New Contacts window, type the name of the Stanford person you want to add as a contact. Search results will appear. (It is best to type the name as completely as possible since Jabber will only display the first 15 matches.)

3. Select the name of the person you want to add as a contact.

4. To add contacts with people on Jabber outside the university (e.g. with Stanford Healthcare or Stanford Children’s Health) visit this webpage.

5. In the Add to Group drop down menu, select the personal group to which you’d like to add the contact. See Creating a New Contact Group (below) for information on creating personal contact groups.

6. Click Add. The new contact appears in your Jabber hub under the appropriate contact group.

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CREATING A NEW CONTACT GROUP

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You can create customized contact list groups (e.g., My team, Project A team) under which you can organize your contacts. Contacts can appear in multiple contact list groups.

To create a new contact list group:

1. From the Contacts menu, select New Group.
   


2. Type the name contact list group name you’d like in the Enter a group name: field.
3. Click OK. The new contact list group appears in your Jabber hub under Contacts.

​You can move a contact into contact list groups by:

1. Select the contact in your Jabber hub.
2. Under the Contacts menu, select:
   • Add to group and select the group from the drop down menu to copy the contact into the new group and keep it in its existing group(s).
   • Move to group and select the group from the drop down menu to move the contact into the new group and remove it from its existing group.

VIEW A CONTACT’S PROFILE

1. Click Contacts in the Jabber hub, and expand your Contacts using the arrow > symbol.
2. Click the name of the person for whom you want to display a profile. The profile shows the contact's email address, phone number, and availability status. Click the buttons to call or chat with the contact.

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Managing presence

Presence lets your colleagues know when your are, and are not, available. Your colleagues can see your status through your status message in their Jabber hub.

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By default, your status message is set to Available. To change your status message:

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1. In the Jabber hub, click on your profile initials on the top of your left hand menu.
2. In the Status row, select the arrow to view available status options. The default options are Available, Away, In a Meeting, and Do Not Disturb. Once you make a selection, your status is instantly changed to that option.

ADDING A CUSTOM STATUS MESSAGE

You can add other status messages to the default list. To add a custom status message:

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1. In the Jabber hub, click on your profile initials on the top of your left hand menu.
2. In the Status field, select the arrow > to view available status options.
3. Scroll past the default options, and select Add Custom Status.
4. Type the custom status you’d like and select which of the default color status settings you’d like to associate with it.
5. Click Add. The new custom status becomes your current status and is available in the future as a default option in the status drop down menu.